Company Overview:
BioAro is a leading innovator in genomics, precision medicine, and cutting-edge technologies, including AI-driven software, advanced lab testing, and personalized health solutions. With a vision to transform healthcare and technology, BioAro empowers individuals and organizations through data-driven insights and innovative tools like Panomiq, BioELR, and more.
Job Summary:
We are seeking a dynamic and results-driven Product Specialist to join our team. This role will involve driving the adoption and expansion of our genomics lab tests, proprietary software solutions (like Panomiq), and advanced technologies such as BioELR. The ideal candidate will bridge the gap between product development and customers, ensuring exceptional service delivery, product understanding, and market growth.
As a key member of the team, you will help expand BioAro’s business by identifying new opportunities, building partnerships, and driving product innovation in collaboration with internal and external stakeholders.
Roles and Responsibilities:
Product Expertise and Support:
- Develop a deep understanding of BioAro’s technologies, including genomics lab tests, Panomiq software, BioELR, and other products.
- Provide product demonstrations, training, and technical support to clients, clinicians, and stakeholders.
- Translate complex technical information into user-friendly language to enhance customer understanding.
- Collaborate with the R&D and software development teams to stay updated on product advancements and provide feedback from users.
Business Development and Expansion:
- Identify and pursue new business opportunities across healthcare, biotechnology, research institutions, and related industries.
- Build and maintain relationships with key stakeholders, including healthcare providers, labs, clinics, and industry leaders.
- Collaborate with the sales and marketing teams to develop strategies for market penetration and product positioning.
- Represent BioAro at industry conferences, trade shows, and events to showcase products and build brand awareness.
Customer Relationship Management:
- Act as the primary point of contact for clients, ensuring their needs are addressed promptly and effectively.
- Gather feedback from users to identify pain points and opportunities for product enhancement.
- Ensure seamless onboarding of clients and provide post-sales support to ensure satisfaction and retention.
Market Research and Strategy:
- Conduct market analysis to identify trends, competitor offerings, and customer demands.
- Provide insights and recommendations to improve product-market fit and enhance BioAro's competitive edge.
- Monitor the regulatory landscape and ensure compliance with applicable standards in genomics and healthcare technology.
Cross-Functional Collaboration:
- Work closely with the marketing team to develop educational content, promotional materials, and campaigns.
- Collaborate with product development teams to align user needs with new features and updates.
- Partner with operations to optimize the delivery and scalability of products and services.
Qualifications and Skills:
- Education: Bachelor's or Master's degree in life sciences, genomics, biotechnology, bioinformatics, or a related field. An MBA and sales experience is a plus.
- Experience: 3+ years of experience in product management, business development, or a related role in genomics, healthcare, or technology.
- Experience with laboratory testing, software solutions (like LIMS or AI tools), and healthcare technologies is highly preferred.
Skills:
- Strong understanding of genomics, bioinformatics, and their applications in healthcare.
- Excellent communication and presentation skills, with the ability to engage technical and non-technical audiences.
- Proven ability to build and maintain client relationships.
- Strategic thinking with a growth mindset and a passion for innovation.
- Familiarity with regulatory compliance in the healthcare and biotechnology sectors.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for career growth in a fast-paced, innovative environment.
- Access to cutting-edge technologies and the opportunity to make a meaningful impact in healthcare and technology.
- Collaborative and dynamic team culture.
- Familiarity with regulatory compliance in the healthcare and biotechnology sectors.
